The Moon Temple Journey – Cancellation Policy

This Cancellation Policy forms part of the terms and conditions (Terms) on which we supply The Moon Temple Journey (Course) listed on our website www.sophiebashford.com/the-moon-temple-terms (our site) to you.  Please read these Terms carefully before ordering the course from our site.

You should print a copy of these terms and conditions for your future reference.

By placing an order on our site, you agree to these Terms and that these Terms take precedence over any other terms and conditions, including your own terms of business.

Cancelling your place on The Moon Temple Journey

1. Cancellations within 14 Days – All Payment Plans: you have the right to cancel this agreement within 14 days of the date of this agreement by emailing us at moontemple@sophiebashford.com. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired. If you cancel this agreement, we will reimburse all payments received from you in relation to the agreement within 14 days after the date on which we were informed about your decision to cancel this Contract; 
2. Cancellations within 12 Weeks – Monthly Payment Plans Only: you have the right to cancel this agreement within 12 weeks of the date of this agreement by emailing us at moontemple@sophiebashford.com. If you cancel after the initial 14-day period, no refunds will be offered on any payments made within the first 12 weeks. If you have chosen to pay for The Moon Temple Journey in one upfront payment, no cancellations or refunds can be made after the initial 14-day period due to the discount applied to the one-off payment option.

2. Refund Policy

You have the right to receive a full refund if you cancel this agreement up to 14 days after the date of purchase. This applies to all payment options. No refunds will be given if they are requested after 14 days from the date of purchase. If you sign up for our monthly payment plan and cancel after 14 days, but within the first 12 weeks, you will not be eligible for a refund but will be able to cancel your place.

3. Cancellation Process – Course Access 

When your request to cancel your place on The Moon Temple Journey is processed, you will lose immediate access to the Course Platform (The Hub) and the private Facebook Group. You won’t be able to view any content delivered during your subscription period and will no longer be eligible for lifetime access.

Please Note: The Moon Temple is a sacred journey that gradually unfolds and builds upon itself. The doors are closed after the registration period and don’t re-open until the following year. This is why we ask for your full commitment after the 12-week mark.